Contact information

Contact information

We answer email in English, usually within one business day.

YUANHAO LIU

Address: U 162/183 City Rd, Southbank VIC 3006, Australia
Email: support@orphicbit.shop
Phone: +61 473 509 286

Opening hours

Monday to Friday, 09:00–17:00 local time in Southbank. Messages sent on weekends and public holidays are answered on the next business day.

Orders and claims

For an order question, include your order number. For a damaged parcel, contact us within 48 hours of delivery; for a lost parcel, within 7 days of the estimated delivery date.